Terms and conditions

 

Cancellation policy

Cancellations of the reservation will be charged as follows.

The customer will pay:

  • From 45 to 35 days prior – 30% of reservation value
  • From 34 to 30 days prior – 60% of reservation value
  • From 29 to 8 days prior – 80% of reservation value
  • Less than 7 days prior – 100% of reservation value

The notice of cancellation will be valid only if written by email. The email address reads as follows: gargiulo_valerio@libero.it

Method of Payment

You can either pay by bank transfer. Payments shall be made in Euro according to our price list.

If you choose to book more than 30 days in advance payment shall be made in two installments. A deposit of 50% has to be transferred within two days after notification of confirmation availability. The outstanding amount of 50% is due upon arrival by cash.

Extra Charges

Add Cleaning Fee € 100.00 per first week, +50€ for every next week. Add Security Deposit € 400.00 (refundable according to the caption “damages” below). 100 kWh electric power free, after 100 kWh € 0,40/kWh each one. Tourist tax (€ 2,00 for person for the first 5 days, the children under 18 years old do not pay).

Check-in

The Villa is available from 3pm to 7pm on the day of arrival. If you arrive afterwards you will be charged as follows:

  • Check-in between 7pm to 9pm 30 Euros
  • Check-in between 9pm to 11pm 40 Euros
  • Check-in between 11pm and 11.30pm 50 Euros. But please be aware that if you arrive after 11pm access is not guaranteed anymore.

Check-out

The Villa must be vacated by 10am on the day of departure. If there is a change to or cancellation of your booking we will pass on the new details to you as soon as possible. We are entitled to check in guests in another house of similar standard if we are unable to offer one of our rooms. In case of additional costs for another house you will be notified in advance. If we can’ t  to find a house similar to the one you want, we will be refunded of the entire amount paid previously.

Group size

The maximum number of occupants for one room contains six adults plus one child under two years which will be provided with a cot.  You must specify this requirement at the time of booking.
If you host additional persons in your room without notifying us you will be asked to leave the property immediately without receiving a refund.

Services

The swimming pool is open from 15th May to 30th September.

Complaints

If you have any complaints regarding your stay please get in touch with us immediately.

Damages

Before departure we reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Therefore we will check the entire property.

Pets

You are allowed to bring small pets in a room. You must specify this requirement at the time of booking.